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Reporting Elder Abuse in Texas

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To report the abuse, neglect, or exploitation of older or disabled persons call the Texas Department of Family and Protective Services at 1-800-252-5400.

This hotline is in operation 24 hours a day, seven days a week.

Many people who are elderly or have disabilities live alone or are dependent on others for their care. Isolation is a factor that places vulnerable adults at risk for abuse, neglect, or exploitation. Make it your mission to remember the elderly and adults with disabilities in your community.

Adult Protective Services Facts and Figures

  • Texas has more than 2.2 million residents age 65 or older according to population projections.
  • Nearly one out of five people have a disability, and almost one-half of people over 65 have a disability.
  • In Fiscal Year 2005, Adult Protective Services completed 67,023 investigations of abuse, neglect, or exploitation involving adults living at home. Of these, 45,392 were confirmed.
  • In Fiscal Year 2005, Adult Protective Services completed 8,169 MH&MR investigations, which include MH&MR settings such as state hospitals, schools, and centers.
  • In the last decade, the number of in-home cases investigated by Adult Protective Services has more than doubled.
  • More than 85% of the allegations of maltreatment that are validated in APS in-home cases include neglect.

Factors Contributing to Abuse, Neglect, and Exploitation:

  • Aging population
  • Growing number of adults with disabilities
  • Alcohol and drug dependency
  • Unemployment<
  • Lack of affordable housing and high costs of utility bills
  • De-institutionalization of persons who are mentally ill and/or mentally retarded when community support is not adequate
  • Inadequate access to health care and costly medications
  • Pathological family relationships/violence as a coping mechanism in society
  • Physical and mental stress of caregiving in traditionally non-violent, caring households
  • Denial of benefits, such as SSI and Medicaid, to some elderly and disabled immigrants
  • Waiting lists and other limitations in the availability of in-home care and home health care
  • Shortage of resources to serve persons denied long-term care and other benefits under welfare reform
  • Lack of access to affordable health care and prescription drugs
  • Inadequate community services for persons discharged from state hospitals and schools
  • Lack of statewide access to preventative or early intervention services such as case management for elderly persons and adults with disabilities who are at risk but not yet experiencing abuse, neglect, or exploitation

Possible Indicators of Abuse, Neglect, or Exploitation

The following descriptions are not necessarily proof of abuse, neglect, or exploitation. But they may be clues that a problem exists, and that a report needs to be made to law enforcement or Adult Protective Services.

Physical Signs

  • Injury that has not been cared for properly
  • Injury that is inconsistent with explanation for its cause
  • Pain from touching
  • Cuts, puncture wounds, burns, bruises, welts
  • Dehydration or malnutrition without illness-related cause
  • Poor coloration
  • Sunken eyes or cheeks
  • Inappropriate administration of medication
  • Soiled clothing or bed
  • Frequent use of hospital or health care/doctor-shopping
  • Lack of necessities such as food, water, or utilities
  • Lack of personal effects, pleasant living environment, personal items
  • Forced isolation

Behavioral Signs

  • Fear
  • Anxiety, agitation
  • Anger
  • Isolation, withdrawal
  • Depression
  • Non-responsiveness, resignation, ambivalence
  • Contradictory statements, implausible stories
  • Hesitation to talk openly
  • Confusion or disorientation

Signs by Caregiver

  • Prevents elder from speaking to or seeing visitors
  • Anger, indifference, aggressive behavior toward elder
  • History of substance abuse, mental illness, criminal behavior, or family violence
  • Lack of affection toward elder
  • Flirtation or coyness as possible indicator of inappropriate sexual relationship
  • Conflicting accounts of incidents
  • Withholds affection
  • Talks of elder as a burden

Signs of Financial Abuse

  • Frequent expensive gifts from elder to caregiver
  • Elder's personal belongings, papers, credit cards missing
  • Numerous unpaid bills
  • A recent will when elder seems incapable of writing will
  • Caregiver's name added to bank account
  • Elder unaware of monthly income
  • Elder signs on loan
  • Frequent checks made out to "cash"
  • Unusual activity in bank account
  • Irregularities on tax return
  • Elder unaware of reason for appointment with banker or attorney
  • Caregiver's refusal to spend money on elder
  • Signatures on checks or legal documents that do not resemble elder's
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REPORTING ELDER ABUSE IN TEXAS

The law requires any person who believes that an elderly or adult with disabilities is being abused, neglected or exploited to report the circumstance to the Texas Department of Family and Protective Services (DFPS) Statewide Intake.

To report the abuse, neglect, or exploitation of older or disabled persons call the Texas Department of Family and Protective Services at 1-800-252-5400. This hotline is in operation 24 hours a day, seven days a week.

To access detailed information about the past performance of every Medicare and Medicaid certified nursing home in the country, visit the Nursing Home Compare Database, a service made available by Medicare.Gov

Source: Texas Department of Family and Protective Services

 

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