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How to Ensure Quality Nursing Home Care 1. Get involved and be informed. Call your ombudsman (the state agent who oversees elder care in your area) or the Department of Human Services and obtain a copy of the rules and regulations governing nursing homes. Know residents’ rights. The Capital Area Ombudsman may be reached at 1-888-622-9111. Many other nursing home resources are accessible on our Web site at www.rusklaw.com. 2. Make unscheduled visits. Pop in to see how your loved one is being treated when they don’t know you’re coming. Carefully check your loved one’s condition by looking under the sheets. Make sure the call and light buttons are within reach. 3. Read the charts. Don’t assume the facility is properly caring for your loved one. If you don’t understand what you read, ask questions. If you suspect improper treatment, ask for copies of the records and take them to an independent source for review. 4. If you have concerns, document them. Keep meticulous records of any problems you encounter, including dates, times and parties involved. Send a letter of concern to management with a copy to your ombudsman. 5. Create a resident advocate group of family members. Meet with family members of other residents on a regular basis to discuss concerns. Document the discussions and copy your ombudsman. 6. If you suspect abuse...start documenting your concerns both in writing and with photographs and videotape, the sooner, the better. Ask questions and write down what you are told. 1. Rapid weight
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NOTE: Nothing contained herein should be construed as legal advice, nor is it intended to create a lawyer-client relationship. In the event you have a legal problem, you should not act upon any information herein without seeking legal representation. |
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Elder Options of
Texas Copyright Copyright 1999-2011 All Rights Reserved.
Links to other websites or references to products, services or publications do not imply the endorsement or approval of such websites, products, services or publications by Elder Options of Texas. The determination of the need for senior care services and the choice of a facility is an extremely important decision. Please make your own independent investigation. |