When a family doesn't know where to start
with elder care options, they start with us. The reason we started Accountable Aging Care Management (AACM) was to provide peace of mind for family members and to support the quality of life for aging seniors. That's why AACM provides a unique combination of eldercare consulting and care management today.
Mary
Koffend, President
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We offer an objective*, third-party perspective on both the resources available through community organizations and through paid service providers. We will manage the ongoing care situation as you need.
The firm, founded in 2002 by Mary and Mick Koffend, specializes in helping families navigate the maze of eldercare options in
Austin, Dallas, and San Antonio by providing a unique combination of elder care consulting and care management. |
WHO
WE SERVE:
- Anyone facing an eldercare crisis who doesn’t know where to
turn.
- Families coping with elders who have physical disabilities,
memory loss or depression.
- People who need assistance to maintain their level of
independence.
- Adult children living far away from aging parents.
- Attorneys, trustees and other professionals who help elders and their families.
- Physicians who are concerned about a patient’s ability
to transition home after rehabilitation or a hospital stay.
WHAT
WE DO:
Accountable Aging Care Managers work in collaboration with
all elder service providers, throughout the continuum of health services and
care settings.
Although you will most likely experience only a single point of
contact with your care manager, know that he or she is backed up by a
multi-disciplinary team that works together on each client situation. Our
combined professional experience and personal backgrounds help us provide
competent, compassionate solutions to all eldercare issues. 
Our team consists
of specialists in the following fields: nursing, social work, government
benefits and programs, religion, gerontology, accounting, nutrition, nurse
practitioner, education, and dedicated office personnel who support us on a
daily basis. You and your family are able to come to us for virtually anything
you need or when you don’t know where to begin.
As the issues of aging are not limited to medical concerns,
neither is Accountable Aging Care Management.
The advantage of our firm is that our team has experts
in many areas from home care, rehabilitation, nursing, faith counseling,
financial oversight, social work, government benefits and programs, gerontology
and education. Although we work as a team, we provide a single point of contact
for the care providers, elder and family. It just makes it easier for everyone.
One of your most important decisions will be identifying the services that are
better provided outside the family circle. That is the time to call Accountable
Aging Care Management.
The Accountable
Aging Care Management services listed below focus on the areas of
eldercare that address most families' highest priorities.
- Compare suitability & costs of home care or residence
options
- Assess & determine next steps (Care Plan)
- Develop budgets
- Navigate Social Security benefit
- Implement Care Plan
- Research and recommend service providers for specific needs
- Coordinate caregivers & other services
- Be the single point of contact for all providers
- Attend doctors’ visits
- Check for legal documentation (i.e. Will, Power of Attorney,
etc.)
- Review insurance coverage
- Guide selection of long-term care, Medigap or other
insurance & provide cost estimates
- Work with lenders to resolve credit problems
- Monitor income & review spending patterns
- Reconcile Medicare & Medigap remittance records
- Assist with other insurance claims & reimbursements
- Provide information on community programs
Often
communication is one of the most challenging, yet essential, aspects of family
dynamics. We
can:
- Mediate family differences as an independent party
- Respect the
opinions and privacy of each person while working toward resolution.
Sometimes
you just need hands-on assistance to cope with either an emergency or with
day-to-day tasks. That’s why Accountable Aging Care Management provides
Safety-Net Services, which include:
- Create & maintain comprehensive medication list
- Observe compliance & monitor supply on-hand
- Conduct risk screening
- Guide Medicare Part D plan selection
-
Gather bills & prepare checks
- Ensure timely payments to vendors
- Reconcile bank statements on a monthly basis
We
don’t have space to list the variety of life details we have assisted our
clients with. Just know that if it is impacting your life, we can help.
If you're having trouble navigating the maze of eldercare decisions,
Accountable Aging Care Management can help!
Contact Accountable Aging Care Management to
discuss your situation or complete our Request for Information form
below.
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