Company Profile...

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Hill Country Care Providers

Welcome to "Austin's Premier Eldercare Firm"

12400 St Highway 71 W.
Ste. 350-248
Austin Tx 78738
Telephone: (512) 402-1119

Licensed by The Texas Department of Aging and Disability Services (DADS)

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Jackie Verdoorn's Hill Country Care Providers is a family-owned and -operated non-medical personal attendant service, a licensed medical home health agency and a geriatric care management firm. Jackie and her staff have been serving Austin's elderly for more than twelve years. 

Hill Country Care Providers brings a higher standard of in-home eldercare to Austin's elderly, hiring the best caregivers possible. No other home health agency can offer the level of experience or training our staff brings to our clients and their families. Our caregivers undergo a rigorous interview and
screening process
 to prepare them to work with the elderly and their families. 

Families seeking a superior standard of in-home eldercare contact Hill Country Care Providers for a personalized variety of
 eldercare services, including personal attendants, medication management, testing and assessment, home health care, and/or transportation. We typically come into people's lives at difficult or challenging times. Many times families come to us in crisis. As caregiving professionals and nurses we are able to assess the situation and treat each case individually. 

Services We Offer

Personal Care Attendants
At Hill Country Care Providers we can proudly boast about our caregivers and their training. We have the only "Certified Geriatric Caregivers"--a standard that sets our team above employees at other agencies or facilities. Each caregiver has monthly in-service training where they receive up-to-date training. All of our caregivers pass a strict background and motor vehicle check and are insured and bonded through Hill Country Care Providers. 

In your home, our caregivers perform a variety of duties including:

  • Personal care such as bathing, dressing, preparing meals, assisting with eating, grooming, performing hygiene tasks, incontinence care or providing dental care
  • Transfers in and out of bed, wheelchair, motor vehicles or bathroom needs
  • Light housekeeping and laundry
  • Medication reminders
  • Transportation to physician appointments, dentists, shopping or errands
  • Kitchen cleanup, including taking out the garbage, washing dishes or tidying up
  • Accompanying clients to family or social functions
  • Cognitive activities such as conversation, playing cards or games, assisting with crafts or hobbies
  • Alzheimer's and/or Parkinson's care
  • Spiritual activities that encompass singing, walking outside and accompanying to church
  • Family Respite
  • Companionship, including watching movies or favorite television shows together
  • Physical activities incorporating stretching exercises, chair exercises, range of motion or prescribed physical therapy exercises
Geriatric Case Management
Families living across the country find the geriatric case manager an invaluable resource for overseeing and implementing the care of a loved one. Our GCMs are registered nurses or gerontologists and are skilled at identifying needs and overseeing care. Some of their common duties and goals include:
  • Conduct care planning assessments to identify problems
  • Provide an in-home environmental assessment
  • Screen, arrange and monitor in-home assistance and other services
  • Provide crisis intervention
  • Review financial, legal or medical issues and offer referrals to other geriatric specialists to avoid future problems and conserve assets
  • Act as a liaison to families at a distance and alert them to potential problems
  • Provide consumer education and advocacy
Medication Management
A licensed nurse will review medications and set pills in dispensing boxes for the ease and safety of your loved one. Failure to properly take medications is one of the greatest safety issues our elderly face. The average Texas elder person takes more than 18 medications and the sheer number can be easily overwhelming. Missing the proper dosage can quickly lead to increased confusion and various other severe medical issues. Our nurses will review the medications and prescriptions with your physician, verify refills and prepare the boxes either bi-weekly or weekly and report any issues that may arise.

Meet the Director of Hill Country Care Providers

Jackie Verdoorn, RN, MSN, BSN, CMC, is the owner and director of Hill Country Care Providers, Austin's premier geriatric care management firm, a licensed personal assistance and a licensed home health agency.Jackie Verdoorn

Jackie has more than 41 years of experience serving Texas' elderly. She has been involved in home health care, skilled and assisted living facilities and hospital settings. She has a Master of Science in Nursing from the University of Texas and a Bachelor of Science in Nursing from Baylor University.

Jackie is licensed to practice geriatric nursing in Texas and is certified by the National Academy of Certified Care Managers. "I started my business almost a decade ago when I realized Austin needed a professional group of caregivers who genuinely care about the elderly," Jackie explained."

As we have grown the business, we have been able to offer more and more services to clients and their families. We can provide everything from case management to respite care to companion services to speakers for home care and elder issues.

"We offer the only 'certified geriatric and home caregivers' in Austin," Jackie said, "a feature in our training and our company we are especially proud of. Every member of our staff goes through an intensive two-day training class of lecture, tests, role-playing and video to prepare them for the challenges of caring for a person with geriatric challenges."

Jackie is a sought after advocate for the elderly in both professional and consumer groups throughout Texas. She has extensive knowledge of the aging process and the medical condition and medications of the elderly, years of clinical experience in nursing and is one of Texas' longest practicing care managers.

Jackie enjoys playing with her grandchildren, traveling and her bunko friends and cards with her games group.

Professional Affiliations:
  • National Association of Professional Geriatric Care Managers
  • Registered Nurse -- Board Certified by the Nurse Examiners for the State of Texas
  • Austin Steering Committee for Dementia and Aging Issues, Founding Member
  • Former Board Member of the Austin Case Management Association
  • Texas Association of Home Care Member
  • Team Sponsor of the Austin Area Alzheimer's Walk 2008
  • Senior Vision Team, Riverbend Church, Austin

If you are seeking healthcare guidance and planning for future events, we are always here and always happy to help you develop a plan of care. For more information, or to arrange services, please call (512) 402-1119 or complete our Request for Information form below.

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