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Neptune Society Cremation Services Austin, Houston, San Antonio

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Neptune Society

"Providing complete cremation services for over three decades."
Toll Free: 800-Neptune (800-637-8863)

Austin Area - TFSC LIC. #3523
Marina K. Marcucci, Service Mgr.
911 W Anderson Lane, Ste. 111
Austin, TX 78757
Tel: (512) 323-0122

Houston Area - TFSC LIC. #3349
Samantha Perez, Service Mgr.
3425 South Shepherd, Ste 100
Houston, TX 77098
Tel: ( 713) 533-1690

San Antonio Area - TFSC LIC. #3705
Wilhelmina Sims, Service Mgr.
8910 Bandera Road, Ste. 301
San A
ntonio, TX 78250
Tel:
(210) 647-1752

DFW Area - TFSC LIC. #3185
Robert Gazaille, Service Manager
4104 Airport Freeway
Fort Worth, TX 76117
Tel: (817) 838-5100

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When you experience the death of a family member or friend, and there are no pre-arranged plans in place, there are a number of details to take care of during a difficult time. Our goal is to assist you in easing the anxieties and to answer any questions that you may have about what to do next.

neptune society cremation servicesNeptune Society provides complete, immediate-need cremation services and pre-arranged cremation plans throughout 36 major metropolitan areas including Austin, Houston, San Antonio and the DFW areas assisting over 1200 families just like yours every month.

The Neptune Society Pre-Arranged Plan Offers:
 

  • 24-hour availability of staff
  • Transfer of remains from place of death to crematory
  • Refrigerated sheltered care of remains
  • Processing of death certificate
  • Obtaining the cremation permit
  • Alternative cremation container
  • Crematory fee
  • Temporary urn for cremated remains
  • Release of cremated remains to the family from any of our offices
  • Optional:  Common sea scattering
  • Optional:  Placement of cremated remains in the Neptune Memorial Reef

Please accept our deepest sympathies for your loss.

If you don't have a pre-arranged plan, the myriad of details that need attention can be overwhelming. So the first thing to do is understand that our experienced and caring professionals are ready to get you through this difficult period and answer any questions that you may have about what to do next.

The first thing to do: Call us at 800-Neptune (800-637-8863).
You will speak with a Funeral Director or a designated Family Services Representative who will give you an overview of what we can do for you to help you carry out your loved one's wishes.

Next: Gather information.
Neptune Society, doctors, state agencies and other officials will need the following information to allow us to proceed:

1.    Birth date and birthplace
2.
    Social Security number
3.
    Father's name and state of birth
4.
    Mother's maiden name and state of birth
5.
    Form DD-214, (if deceased was a veteran) and a copy of the driver's license

img4.gif1. How does Neptune Socity assist with Social Security?

Answer: We notify the Social Security Administration of the death.  Once you receive certified copies of the death certificate, you will need to visit your local Social Security Administration office to file for any available benefits.

2. I am a veteran, what benefits do I have?

Answer: Honorably discharged veterans are entitled to a burial flag, a presidential memorial certificate, and burial in a veteran’s cemetery with military honors. Some of our offices can coordinate this for you at no extra charge.  Additional benefits may be available to disabled veterans.  We can assist you in filing for VA benefits.  You will need to provide a copy of the veteran’s form DD-214 (honorable discharge) in order to claim any VA benefits.

3. What is the advantage of making cremation arrangements with Neptune Society instead of a funeral home?

Answer: The Neptune Society offices are licensed funeral establishments, but we are able to offer simple cremation services at a significantly lower cost to you, because we do not have the high overhead of a funeral home.  And since we do not sell caskets or offer traditional funeral services, our clients will never be pressured to make additional purchases.

4. How long will it take to get the death certificate?

Answer: We prepare the death certificate with statistical information you provide.  We then obtain the signature of the medical certifier (doctor, medical examiner, justice of the peace, etc.).  Once certified, we file the death certificate with the city or county where the death occurred.  We can order certified copies of the death certificate on your behalf when it is filed.  This process typically takes 7-10 business days.  Currently, the cost of certified copies of a death certificate in the State of Texas is $21 for the first copy, and $4 for each additional copy ordered at the same time.

5. What if I have a will, won't that tell my family my wishes?

Answer: You may express your wish for cremation in a will.  However, very often the will is not read until after final arrangements have been carried out.  If cremation is your choice, you can pre-register or pre-arrange a cremation with Neptune Society.

6. What does a traditional funeral cost? And does it include everything?

Answer: The average cost of a traditional funeral is $6,862.00. General items not included are: The gravesite, grave vault, opening and closing fees, memorial marker, and other related expenses.

7. How does Cremation cost compare with typical burial?

Answer: The total costs of a full body burial are about 6-8 times more expensive than a Neptune Society affordable cremation plan.

8. How will I be Cremated?

Answer: Cremation is the process of reducing the human body to bone fragments (known as ashes) using high heat and flame. The deceased is placed in a cremation chamber in a combustible container.  All organic matter is consumed by heat and evaporation within approximately 2 hours.

After the cremated remains are removed from the cremation chamber, any large bone fragments are then removed and processed further to reduce their size to uniform particles (ashes).

9. Do all religions approve of cremation?

Answer: Most religions in the United States permit Cremation; it is best to consult your religious advisor if you have any.

10. Is embalming required?

Answer: No. Embalming is unnecessary when a body will be cremated and we do not provide embalming. The decedent is placed in a refrigerated holding facility.

11. Can my family view my body without embalming?

Answer: Yes, the immediate family members can view the deceased prior to cremation in our viewing room.

Thank you for allowing Neptune Society to assist you at your time of need. We will oversee all the details throughout this process, allowing you to share precious time with your family and friends.

For more information, or if you have any specific questions, please contact  us today or complete our Request for Information form below. Please be assured that your information is not shared with anyone other than Neptune Society.

Austin Area
Marina K. Marcucci, Service Mgr.
911 W Anderson Lane, Ste. 111
Austin, TX 78757
Tel: (512) 323-0122

Houston Area
Samantha Perez, Service Mgr.
3425 South Shepherd, Ste 100
Houston, TX 77098
Tel: ( 713) 533-1690

San Antonio Area
Wilhelmina Sims, Service Mgr.
8910 Bandera Road, Ste. 301
San A
ntonio, TX 78250
Tel:
(210) 647-1752

Dallas/Fort Worth Area
Robert Gazaille, Service Manager
4104 Airport Freeway
Fort Worth, TX 76117
Tel: (817) 838-5100
 

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