"Experience You Can Trust"

HoustonRiver OaksThe GalleriaThe Villages

BellaireMeyerlandWestchase

Request Information

 Tel: (713) 581-1097

About Us

2nd Family Senior In-Home Care provides licensed, award winning non-medical home care and support services throughout the Houston area including River Oaks, The Galleria, The Villages, Bellaire, Meyerland and Westchase. Our comprehensive approach and professionalism is the difference-maker. We offer state-of-the-art technology, which provides unmatched transparency and communication with all parties involved in the care process.

We are a family company, and when our family is able to help yours, it means a lot to us. Everyone here at 2nd Family works as a team and supports our common goals and family values. As a family owned company, we understand your needs and your fears and so we follow something we call “The Grandma Guarantee”.

2nd Family uses RN Care Coordinators to help streamline our care process and provide the best service possible.

Every new client gets a RN Care Coordinator who is a registered nurse or a certified geriatric care professional. This is your single point of contact for all issues—no need to call the office and talk to a different person every time you have a question or concern.

Your coordinator is in constant communication with all caregivers who receive a general briefing and specific care instructions prior to assisting each new client.

Home Care Services

Our network of licensed caregivers are dedicated to providing the very best care for your loved ones. 2nd Family's Senior In-Home Caregivers provide elder care for seniors across the country, specializing in help with all Activities of Daily Living (ADL's) including:

• Alzheimer's / Dementia Care
• Bathing
• Dressing
• Personal Care (bathing, grooming, dressing, and toileting)
• Laundry
• Transportation Services
• Medication Reminders
• Meal Preparation
• Light Housekeeping
• Companionship
• Elderly Care
• and much more!

Senior Care Nutrition

Keeping Your Loved One in Good Health
Nutrition is an often overlooked part of the care giving process, but can be vital to the overall mood and health of your loved one. While aging family members sometimes have difficulty with eating, our trained caregivers can help you to put together a healthy diet. Our caregivers are experienced in providing nutritional guidance and direction to help promote wellness and healthy living through:

• Meal Planning
• Checking Expiration Dates
• Grocery Shopping
• Meal Preparation
• Ethnic and Religious Diets
• Dietary Health Restrictions
• and much more

Transitioning Home Program

RN Care Coordinators

An important part of transitioning home hinges on all parties involved, including social workers and therapists, clearly communicating regarding your care needs. 2nd Family will coordinate the communication between all parties, keeping everyone updated concerning recovery and progress updates.

Your transition will be managed directly by a dedicated RN Care Coordinator who will oversee all aspects of your care, from crafting the plan of care to supervising the caregivers and managing your transition home.

When your loved one is returning home from the hospital or skilled nursing facility, the transition can be stressful. More often than not, the senior is still dealing with some effects of the injury or medical condition. This can make adjusting to daily life challenging, and cause increased difficulty in performing basic activities of daily living.

About Our Caregivers

Certified Caregivers
All of our caregivers are W-2 employees who have a valid CNA or GNA certificate and are all bonded and insured through our company. They are highly trained and registered with the state licensing agency and has undergone both classroom and clinical training.

Additionally, we train our staff to specialize in Alzheimer’s and Dementia care using materials certified by the Alzheimer’s Association. Our combination of experience and education ensure that we provide only…the best care.

Your Family Portal

Within the Family Portal you can access all care plan information and every bit of paperwork which was signed during the initial consultation.

No need to worry about digging through piles of paperwork to look for the information – we keep it all in one easy-to-find place for you.

At 2nd Family, we also embrace technology and use it to improve the level of care, provide transparency to our customers and ensure maximum accountability including:

• GPS Mobile Timecards – our caregivers clock in and out via their phones and log every task they complete through the day.
• Family Portal – log in to view your care schedule and virtually meet your caregiver. The portal also gives you access to your plan information and digital copies of all signed documents. Create multiple logins for all family members and easily get in touch with our staff through the message board. Transparent information when you want it for complete peace of mind.
• LifeAid – a LifeAid system gives your loved one access to immediate assistance in emergency situations. (free with the Premium Care Package)
• Caregiver Portal – our caregivers also have their own portal where they can access the newest healthcare resources and get to know their clients before starting a new shift.

Contact Us!

Perhaps you're not sure where to begin “Have I asked all the right questions? How do I know what level of care is needed? Can I trust this person coming into my home?” The list of questions goes on and on.

Let us sit down with you and answer your questions together! Please contact us today for a free in-home consultation at (713) 568-4190 or complete our Request for Information form below.

"Experience You Can Trust"

10700 Westheimer Rd. Suite 1100
Houston, TX 77042
Tel: (713) 581-1097