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What is a Geriatric Care Manager?

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Geriatric care manager meeting with senior couple.

Also known as 'Aging Life Care' Professionals.

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What is a Geriatric Care Manager?

A geriatric care manager, usually a licensed nurse or social worker who specializes in geriatrics, is a sort of “professional relative” who can help you and your family to identify needs and find ways to meet your needs.

These specially trained professionals can help find resources to make your daily life easier. They will work with you to form a long-term care plan and find the services you need.

Geriatric care managers can be especially helpful when family members live far apart. If asked, they will check in with you from time to time to make sure your needs haven’t changed.

An initial consultation typically runs $175, and hourly fees average $74, according to a recent AARP survey. A well-trained care manager can help individuals remain as independent as possible by assessing the alternatives, whether it’s living at home with assistance or in other situations, such as supportive housing or assisted living facilities.

What is an Aging Life Care Professional?

An Aging Life Care Professional, also known as a geriatric care manager, is a health and human services specialist who acts as a guide and advocate for families who are caring for older relatives or disabled adults.

The Aging Life Care Professional is educated and experienced in any of several fields related to aging life care / care management, including, but not limited to nursing, gerontology, social work, or psychology, with a specialized focus on issues related to aging and elder care.

Their guidance leads families to the actions and decisions that ensure quality care and an optimal life for those they love, thus reducing worry, stress and time off of work for family caregivers through:

  • Assessment and monitoring

  • Planning and problem-solving

  • Education and advocacy

  • Family caregiver coaching

What is Geriatric Care Management?

Geriatric care management involves providing counsel and assistance to elderly patients and their families. Care managers coordinate the services of government agencies, insurance companies, and home health care agencies, in accordance with the needs of each patient. Managers also might help patients use available services while staying in assisted living or nursing home facilities.

A bachelor's degree in a related subject is required, but not many of these programs provide specific training for geriatric care management. However, graduate certificate and master's degree programs in geriatric care management are available. Most professionals in this field require several years of experience prior to becoming managers.

Services from care managers should be something that every family takes advantage of, but in reality very few families use them. Care managers could go a long ways towards helping the family find better and more efficient ways of providing care for a loved one. The concept is simple. The family hires a professional adviser to act as a guide through the maze of long-term care services and providers. The care manager has been there many times. The family is experiencing it usually for the first time.


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Hiring a care manager should be no different than hiring an attorney to help with legal problems or a CPA to help with tax problems.

Most people don't attempt to solve legal problems on their own. And the use of professional tax advice can be an invaluable investment.

The same is true of using a care manager.

Unfortunately there are too few care managers and the public is so poorly informed about the services of a care manager that help that could be provided goes lacking.

The irony of not using a care manager is that most families, given the opportunity to use the care manager, think they can do it themselves and will not pay the money. Yet the services of a care manager will probably save them considerably more money then do-it-yourself. The cost of the care manager might be only a fraction of the savings the care manager could produce. Care manager services can also greatly reduce family and caregiver stress and help eliminate family disputes and disagreements.

Below is a partial list of services provided by geriatric care managers:

  • Assess the level and type of care needed and develop a care plan

  • Take steps to start the care plan and keep it functioning

  • Make sure care is received in a safe and disability friendly environment

  • Resolve family conflicts and other family issues relating to long term care

  • Become an advocate for the care recipient and the family caregiver

  • Manage care for a loved one for out-of-town families

  • Conduct ongoing assessments to monitor and implement changes in care

  • Oversee and direct care provided at home

  • Coordinate the efforts of key support systems

  • Provide personal counseling

  • Help with Medicaid qualification and application

  • Arrange for services of legal and financial advisors

  • Manage a conservatorship for a care recipient

  • Provide assistance with placement in assisted living facilities or nursing homes

  • Monitor the care of a family member in a nursing home or in assisted living

  • Assist with the monitoring of medications

  • Find appropriate solutions to avoid a crisis

  • Coordinate medical appointments and medical information

  • Provide transportation to medical appointments

  • Assist families in positive decision making

  • Develop long range plans for older loved ones not now needing care

Depending on the country and health care organization, professional fees for the services of geriatric care managers may be billed privately on a fee-for-service basis. In the United States, they are not covered by Medicaid, Medicare nor by most private health insurance policies. However, clients may be able to bill some services to long term care insurance, depending on the history of the individual case.


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